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Writer's pictureDriverly Team

Why Ola Cab Drivers Get Deactivated & How to Get Reactivated?

Ola cabs is a great way to make money, but what happens if you get deactivated? We've put together this guide on how to get reactivated with Ola cabs so that you can continue using the service without any interruptions.


What Is an Ola Cabs Driver Account?

Ola Cabs is a ridesharing service that is similar to Uber. You can use the app to hail rides around your area. You need to link your phone number and make an account, and after getting approved, you can start driving and making money in no time.


8 Reasons Why Ola Cabs Deactivates Drivers

Many people rely on Ola cabs to get around. The service is convenient and usually reliable. But what happens when a driver gets deactivated? In this blog post, we will discuss the 8 main reasons why Ola Cabs deactivates its drivers.


If you do happen to get deactivated, Driverly can help you. When you sign up for a Driverly Premium Membership, you gain exclusive access to help reactivate any driver account whether it's for Ola, Uber, Lyft, UberEats, DoorDash, Amazon Flex etc., they've got you covered. Sign up now! While it isn't 100% guaranteed for gig driver reactivation, this process has helped many in the past.

Having a Driverly Premium Membership also gets you access to tips for higher pay, driver education, tips for tax prepping, reactivation services, and much more. For a bigger overview about the perks that Driverly offers gig workers, please head to our website at https://www.driverlyapp.com


Reasons drivers get deactivated:


1. Low Customer Ratings

One of the main reasons drivers get deactivated is because they have low customer ratings. If a driver receives too many negative reviews, their account will be flagged and they could be at risk of being deactivated. Ola Cabs takes customer satisfaction very seriously, so drivers need to make sure they are providing a good experience for riders.


2. Poor Driving

Another reason drivers may get deactivated is due to poor driving. If a driver is constantly getting complaints about reckless or unsafe driving, their account will be reviewed. Ola Cabs wants to make sure that its drivers are following all the rules of the road and keeping riders safe.


3. Cancelling Rides

Cancelling rides is a big no-no for Ola Cabs drivers. If a driver cancels too many rides, their account will be looked into. Ola Cabs wants to make sure that its drivers are reliable and that riders can count on them to show up on time.


4. Fake Documents

One of the requirements to be an Ola Cabs driver is to have all the necessary documents and licenses. If a driver is found to have fake documents, their account will be deactivated immediately. Ola Cabs takes this issue very seriously as it can put riders in danger.


5. Violating Terms and Conditions

Ola Cabs has a strict set of terms and conditions that drivers must follow. If a driver is found to be violating any of these terms, their account will be deactivated. Some of the most common violations include driving under the influence, using abusive language, and sexual harassment.


6. Fake Accounts

Some people try to create fake accounts in order to take advantage of Ola Cabs' promotions or referral programs. This is a serious offense and if caught, the person's account will be immediately deactivated. Ola Cabs does not tolerate fraudulent behavior of any kind.


7. Not Following Policies

There are certain policies that all Ola Cabs drivers must follow, such as wearing a uniform while on duty and having a clean car. If a driver is not following these policies, their account may be deactivated. Ola Cabs has high standards for its drivers and expects them to uphold the company's image at all times.


8. Outdated Documents

Ola Cabs requires its drivers to submit updated documents on a regular basis. If a driver's documents are out of date, their account will be deactivated. This is to ensure that all drivers are up to date with the latest requirements.


These are the 8 main reasons why an Ola Cab driver's account may be deactivated. Drivers need to make sure they are providing a good experience for riders, following all the rules of the road, and upholding the company's image at all times. Fraudulent behavior will not be tolerated under any circumstances.



How to Get Reactivated?

If your account has been deactivated, don't worry. There are a few things you can do to get reactivated.


The first thing you should do is reach out to Ola Cabs customer service and explain the situation. They will be able to help you troubleshoot the problem and reactivate your account if it was deactivated in error.


If your account has been deactivated, don't worry – there are ways to get it reactivated. Here are the 5 things you need to do:


1. Contact Customer Support

The first thing you need to do is contact Ola Cabs' customer support team. They will be able to give you more information about why your account was deactivated and what you can do to get it reactivated.


2. Provide Documentation

Ola Cabs may require you to provide documentation, such as a driver's licence or registration, in order to reactivate your account. Make sure you have all the required documentation on hand before you contact customer support.


3. Submit an Appeal

If you think your account was deactivated unfairly, you can submit an appeal. Ola Cabs will review your case and decide whether or not to reactivate your account.


4. Correct the Problem

If your account was deactivated because of a problem, such as poor customer ratings or not following policies, you will need to correct the problem before your account can be reactivated.


5. Be Patient

Reactivating an Ola Cabs account can take some time, so be patient. Make sure to follow up with customer support periodically to check on the status of your account.


These are the 5 things you need to do if your Ola Cabs account has been deactivated. Contact customer support, provide documentation, submit an appeal, correct the problem, and be patient. With a little effort, you should be able to get your account reactivated.


6. Contact Driverly

When you become a Driverly member, you gain exclusive access to many resources that can help you with rideshare and delivery driving, including reactivation services. They will take care of the appeal process for you. While it isn't fully guaranteed for reactivation, this process has helped many in the past. Be sure to sign up now if you need help!


Conclusion

Ola Cabs is a popular ride-sharing service that offers an affordable and convenient way to get around. Drivers need to provide a good experience for riders, follow all the rules of the road, and uphold the company's image at all times.


If a driver's account is deactivated, they can contact customer support, provide documentation, submit an appeal, correct the problem, and be patient. With a little effort, they should be able to get their account reactivated.

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