If you've been unfairly deactivated by Uber, Lyft, DoorDash, Instacart, or any major gig app, Driverly has you covered. Driverly specializes in gig driver reactivations so that drivers can get back on the road without the headache of dealing with driver support. Learn more at https://www.driverlyapp.com
Driverly Premium Membership Perks:
- Reactivation Services for Gig Workers
- Learn Ways to Increase Your Income
- Driver Education Training
- Customer Service for Drivers
- Tax Preparation Services
- Maximize Tax Deductions
- Personal Finance Tips and Saving
- 1 on 1 Customer Support for Drivers
- Exclusive Articles and Content for Drivers
In order to understand why Uber and Lyft deactivates so many drivers, it's best to look at their business model: hire as many drivers as possible, and fire those who get reports against them. Whether or not those reports are true, they will have no issue finding new drivers.
However, one of the best ways to get reactivated is through Driverly. While it isn't fully guaranteed, many gig workers have been reactivated already. With a Driverly Premium membership, drivers get access to help with higher earnings, tax preparation help, and reactivation services to all of the major gig apps including Uber, Lyft, Instacart, Amazon Flex, Doordash and more. To learn more about Driverly, head to https://www.driverlyapp.com or head to the Signup Now section.
So, how do you know if you've been deactivated?
You may receive an email from Uber informing you that your account has been deactivated. Deactivation from UberEats can be caused by violating any of the community guidelines which UberEats requires both customers and delivery persons to follow.
Uber Eats Community Guidelines.
All UberEats riders are required to follow a set of community guidelines. And Uber accounts can be deactivated if any of those are violated. The following section describes some guidelines specially crafted for UberEats users.
● It is forbidden to touch anyone without their consent: Everyone using Uber and UberEats should avoid physical contact, especially without consent. That is the most important community guideline. There are, however, some exceptions. Exceptions include when a person needs physical assistance and specifically requests it, such as when using Uber Assist.
● Misconduct and sexual assault are prohibited: UberEats takes sexual misconduct very seriously. As well as physical actions, verbal actions such as complimenting someone's looks, even if it is meant as a compliment, can be considered harassment. Sexual misconduct can also include questions about sexual orientation, which can result in the deactivation of an account.
● No rudeness is tolerated: UberEats does not tolerate rude behavior by drivers, delivery people, or customers. It is essential not to behave rudely or physically threateningly toward UberEats users. Make no physical threats or use any discriminatory language.
● Avoid contact after the delivery: Once the ride or delivery is completed, Uber and UberEats do not allow contact. There is an exception in the case customer leaves an item in the vehicle.
● No discrimination: UberEats makes sure everyone is safe on their platforms. Racism and discrimination of any kind cannot be tolerated, so everyone needs to be accepting of everyone else. You should also refrain from judging anyone based on their sexual orientation, sex, language, or place of residence.
Some of the other rules in the UberEats driver policy include:
● Account sharing is not allowed
● Impaired driving is not allowed
● The user must be at least 18 years old
● Use of unapproved vehicles
● Deliver orders in a timely manner
How To Get Reactivated to Uber or UberEats
The majority of bans and suspensions are delegated based on complaints from users. Often, these complaints are untrue, which can lead to unjust restrictions. If you feel the decision to ban your account was too harsh or you did not break any rules, you can appeal.
Keep in mind, a Driverly Premium membership includes help with your deactivation.
You can start the appeal process by contacting UberEats representatives by:
● Filling the form on the website
● Dialing (800) 593-7069
● Use Twitter to ask Uber Support your question
It's important to be courteous and explain what happened to your account and why you want it reactivated. However, you don't have to worry about communicating with customer support if that isn't your strong suit. No need to worry about talking to Uber reps because Driverly can help you appeal without any difficulty. Sign up now for a Driverly Premium Membership.
If you have no success getting reactivated to Uber Eats, you might want to consider signing up for an alternative app like DoorDash, PostMates, GrubHub or Instacart. Or, if you want a change of pace from delivering food and want to transport people instead, you may want to consider driving for one of the taxi cab apps like Uber or Lyft, or become a taxi driver. Taxis are still popular in many cities around the world such as Las Vegas and New York. But, keep in mind, people can be disruptive and is more dangerous than being a delivery driver. Another alternative to doing a gig app, is signing up to be a delivery driver with Pizza Hut or Dominoes.
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